Terms and Conditions

of the company Foxo, s.r.o. registered office: Bubenská 51, 170 00 Prague 7 – Holešovice, Czech Republic Company ID (IČO): 27921565 | VAT ID (DIČ): CZ27921565 registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 126652

for the sale of goods through the online store at www.jungle.design

Contact:

• Postal address: Foxo, s.r.o., Bubenská 51, 170 00 Prague 7 – Holešovice, Czech Republic
• E-mail: info@foxo.cz
• Phone: +420 776 318 531

Effective from: 27 August 2026 | Version: 1.1

Information for consumers in the Czech Republic A summary of your key rights — returns, complaints, pricing and dispute resolution — is available in Czech at www.jungle.design/cs/.

1. INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions (the “Terms”) govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code of the Czech Republic, as amended (the “Civil Code”), the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (the “Contract”) concluded between the Seller and the Buyer through the Seller’s online store.

1.2. The “Seller” is Foxo, s.r.o., identified above. The online store is operated by the Seller at www.jungle.design (the “Website”) through the website interface (the “Store Interface”).

1.3. The “Buyer” is any person entering into a Contract with the Seller. A “Consumer” is any natural person who, outside the scope of their business activity or independent profession, enters into a contract with the Seller or otherwise deals with the Seller.

1.4. Provisions of these Terms expressly designated as applying to Consumers apply solely to Buyers who are Consumers. Special provisions for Buyers who are not Consumers are set out in Article 11.

1.5. Provisions deviating from these Terms may be agreed in the Contract. Deviating provisions in the Contract prevail over these Terms.

1.6. These Terms form an integral part of the Contract.

1.7. Language. The Store Interface is operated in English and the Contract is concluded in English. These Terms are drawn up in English. For Consumers resident in the Czech Republic, a summary of key statutory rights is provided in Czech at /cs/; in the event of any discrepancy between that summary and these Terms, the interpretation more favourable to the Consumer prevails.

1.8. The Seller may amend or supplement these Terms. The version of the Terms in force at the moment the Buyer submits an order governs that Contract. The Seller archives previous versions and provides them to the Buyer on request.

1.9. The Seller is not bound by any code of conduct in relation to the Buyer within the meaning of Section 1820(1)(n) of the Civil Code.

2. USER ACCOUNT

2.1. Following registration on the Website, the Buyer may access their user interface (the “User Account”). The Buyer may also order goods without registration.

2.2. When registering and when ordering goods, the Buyer must provide accurate and truthful information and update it whenever it changes.

2.3. Access to the User Account is secured by a username and password. The Buyer must keep this information confidential and must not allow third parties to use the User Account.

2.4. The Seller may cancel a User Account, in particular where the Buyer materially breaches the Contract or these Terms, or where the account has been inactive for more than 1 year. The Seller will notify the Buyer in advance. Cancellation does not affect rights and obligations under Contracts already concluded.

2.5. The Buyer acknowledges that the User Account may not be available continuously, in particular due to necessary maintenance of the Seller’s or third parties’ equipment.

3. GOODS AND PRICES

3.1. Information about the goods, including prices and the main characteristics of each item, is set out with each item in the Store Interface.

3.2. All prices are final and include value added tax and all related charges. Prices do not include delivery costs, which are shown separately during the ordering process and on the Shipping and Payment page.

3.3. Currencies. Prices are displayed in Czech koruna (CZK) and in euro (EUR). The Buyer selects the display currency using the currency selector in the Store Interface. The price shown in the currency selected by the Buyer at the moment the Order is submitted is the contractual price, and it is that amount which the Seller charges. Where the Buyer’s payment card or bank account is held in a different currency, the Buyer’s bank or card issuer may apply its own conversion rate and its own charges, over which the Seller has no influence and which do not form part of the price charged by the Seller.

3.4. Prices remain valid for as long as they are displayed in the Store Interface. This does not limit the Seller’s ability to conclude a Contract on individually agreed terms.

3.5. Price reductions. Where the Seller announces a reduction in the price of goods, it also states the lowest price at which the goods were offered and sold during the 30 days preceding the reduction, in accordance with Section 12a of Act No. 634/1992 Coll., on Consumer Protection. Where the goods have been on the market for less than 30 days, the lowest price since they were placed on the market is stated.

3.6. Price reductions granted by the Seller cannot be combined unless expressly stated otherwise.

3.7. All presentation of goods in the Store Interface is informative and the Seller is not obliged to conclude a Contract in respect of such goods. Section 1732(2) of the Civil Code does not apply.

3.8. Availability information shown in the Store Interface reflects the Seller’s actual stock records. The Seller does not use countdown timers, viewer counters or other indicators of urgency or scarcity that do not correspond to reality.

3.9. Product safety and manufacturer information. In accordance with Regulation (EU) 2023/988 on general product safety, information identifying the manufacturer, the product and any applicable warnings is displayed with each item in the Store Interface, together with the fibre composition of textile products in accordance with Regulation (EU) No 1007/2011.

4. ORDERS AND FORMATION OF THE CONTRACT

4.1. Costs incurred by the Buyer in using means of distance communication in connection with concluding the Contract (internet connection charges, telephone charges) are borne by the Buyer. These costs do not differ from the basic rate — the Seller applies no surcharge.

4.2. The Buyer places an order by completing the order form in the Store Interface. The order form contains information about the goods ordered, the chosen method of payment and delivery, and the associated delivery costs (the “Order”).

4.3. Before submitting the Order, the Buyer is shown a summary containing the main characteristics of the goods, the total price including VAT, delivery costs and the expected delivery time. The Buyer may review and amend the data entered, including for the purpose of identifying and correcting input errors.

4.4. The Buyer submits the Order by pressing the button labelled “Order with obligation to pay”. By submitting the Order, the Buyer confirms having read and agreed to these Terms and the Privacy Policy.

4.5. Immediately upon receiving the Order, the Seller confirms receipt by e-mail to the address given by the Buyer (the “Buyer’s E-mail Address”). This confirmation of receipt does not constitute acceptance of the Order.

4.6. The Contract is concluded at the moment the Seller’s acceptance of the Order is delivered to the Buyer’s E-mail Address.

4.7. Depending on the nature of the Order (quantity, price, expected delivery costs), the Seller may request additional confirmation of the Order in writing or by telephone.

4.8. The Seller reserves the right not to accept an Order, in particular where the goods are unavailable, where there has been an obvious error in the stated price or description, or where there is reasonable suspicion of misuse of the ordering system. The Seller will inform the Buyer without undue delay and refund any payment received without undue delay.

4.9. Confirmation of the Contract. The Seller provides the Consumer with confirmation of the concluded Contract in text form without undue delay after conclusion and no later than upon delivery of the goods. The confirmation includes these Terms, the withdrawal instruction and the model withdrawal form.

5. PAYMENT

5.1. The Buyer may pay the price of the goods and associated delivery costs by the following methods:

• bank transfer to the Seller’s account no. 1376667/5500 held with Raiffeisenbank a.s.,
• payment card via PayU,
• deferred payment (“buy now, pay later”) provided by PayU. Deferred payment is arranged on the basis of a separate contract concluded between the Buyer and PayU as the provider of that service. The terms of that contract, including any charges, repayment schedule and the consequences of late payment, are made available to the Buyer by PayU before the deferred payment is arranged. The Seller is not a party to that contract and does not decide whether deferred payment is granted; the Seller’s claim for the purchase price is settled by PayU. The Buyer’s rights against the Seller under the Contract, including the right of withdrawal under Article 7 and rights arising from defective performance under Article 8, are not affected by the use of deferred payment.
• cash on delivery.

5.2. Together with the purchase price, the Buyer pays the agreed costs of packaging and delivery.

5.3. In the case of cashless payment, the purchase price is due within 2 days of conclusion of the Contract. The Buyer’s obligation is discharged when the amount is credited to the Seller’s account, or, in the case of deferred payment, when PayU confirms to the Seller that the payment has been arranged. In the case of cash on delivery, the price is due on receipt of the goods.

5.4. If the price is not paid within the period under Article 5.3, the Seller may withdraw from the Contract.

5.5. The Seller may, in particular where the Buyer does not provide additional confirmation under Article 4.7, require payment of the full price before dispatching the goods. Section 2119(1) of the Civil Code does not apply.

5.6. Change of availability after payment. If stock availability changes between conclusion of the Contract and receipt of payment, the Seller will inform the Buyer of an alternative delivery date. If that date is not acceptable, the Buyer may withdraw from the Contract and the Seller will refund the full amount without undue delay.

5.7. The Seller issues a tax document (invoice) and sends it electronically to the Buyer’s E-mail Address. The Buyer agrees to receive the invoice in electronic form. Where goods are delivered within the Czech Republic, the invoice is issued in the Czech language in accordance with Section 16 of Act No. 634/1992 Coll.

6. DELIVERY

6.1. The Seller delivers to the countries listed on the Shipping and Payment page. Delivery methods and prices are set out on that page and during the ordering process.

6.2. Where goods are in stock, the Seller dispatches them within 5 working days of conclusion of the Contract, or within 5 working days of receipt of payment in the case of cashless payment. Where goods are not in stock, the Seller informs the Buyer of the expected delivery time.

6.3. Where the method of transport is agreed at the Buyer’s special request, the Buyer bears the risk and any additional costs associated with that method.

6.4. Where the Seller is obliged to deliver the goods to a place specified by the Buyer, the Buyer must take delivery.

6.5. Where, for reasons attributable to the Buyer, the goods must be delivered repeatedly or by a method other than that specified in the Order, the Buyer bears the associated costs.

6.6. On receipt of the goods from the carrier, the Seller recommends that the Buyer check the integrity of the packaging and notify the carrier immediately of any defects. Where damage to the packaging indicates unauthorised entry into the consignment, the Buyer need not accept it. This does not affect the Buyer’s rights arising from defective performance or any other statutory rights; signing or not signing the delivery note has no bearing on the Buyer’s ability to make a complaint.

6.7. For a Buyer who is a Consumer, the risk of damage to the goods passes on receipt of the goods by the Consumer or by a third party designated by the Consumer other than the carrier.

7. WITHDRAWAL FROM THE CONTRACT BY A CONSUMER

Instruction on the right of withdrawal

7.1. A Buyer who is a Consumer has the right to withdraw from a distance contract within fourteen (14) days, without giving any reason and without penalty.

7.2. The withdrawal period expires fourteen days from the day on which the Consumer, or a third party other than the carrier indicated by the Consumer, acquires physical possession of the goods. Where the Contract covers several types of goods or several deliveries, the period runs from receipt of the last delivery. The period is observed if the withdrawal is sent before it expires.

7.3. How to withdraw. The Consumer may use the model withdrawal form annexed to these Terms and available at www.jungle.design/wp-content/uploads/withdrawal-form-en.pdf. Withdrawal may be sent:

• by e-mail to info@foxo.cz,
• by post to Foxo, s.r.o., Bubenská 51, 170 00 Prague 7 – Holešovice, Czech Republic.

Use of the form is not mandatory; any unequivocal statement of withdrawal is sufficient. The Seller will acknowledge receipt of the withdrawal in text form without undue delay.

7.4. Where the Consumer has not been informed of the right of withdrawal in accordance with Section 1820(1)(i) of the Civil Code, the Consumer may withdraw within one year from the expiry of the period under Article 7.2.

7.5. Returning the goods. The Consumer shall send back or hand over the goods without undue delay and no later than fourteen (14) days from the day of withdrawal.

7.6. Cost of returning the goods. The Consumer bears the direct cost of returning the goods to the Seller. The goods are of a nature that allows them to be returned by ordinary post or by any standard parcel service; the amount of the cost therefore depends on the carrier and the service selected by the Consumer. The Seller does not provide prepaid return labels. This Article does not apply to goods returned in connection with a complaint about defects under Article 8, in which case the Seller bears the cost of transport.

7.7. Refund. The Seller shall reimburse all payments received from the Consumer, including the costs of delivery, without undue delay and no later than fourteen (14) days from the day of withdrawal, using the same means of payment as the Consumer used for the initial transaction. A different means may be used only with the Consumer’s agreement and provided the Consumer incurs no additional cost. Where the Consumer paid using deferred payment, the Seller settles the refund with PayU and the Consumer’s obligations towards PayU are adjusted accordingly.

7.8. Where the Consumer chose a delivery method other than the least expensive standard delivery offered by the Seller, the Seller reimburses delivery costs in the amount corresponding to the least expensive method offered.

7.9. The Seller may withhold reimbursement until it has received the goods back or the Consumer has supplied evidence of having sent them back, whichever is the earlier.

7.10. Diminished value. The Consumer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning. In the case of clothing, the Consumer may try the goods on in the same manner as would be permitted in a physical shop. The Seller may unilaterally set off a claim for such diminished value against the Consumer’s claim for reimbursement.

7.11. Exceptions. The Consumer may not withdraw in the cases set out in Section 1837 of the Civil Code, of which the following may be relevant to the Seller’s range:

• 7.11.1. the supply of goods made to the Consumer’s specifications or clearly personalised,
• 7.11.2. the supply of sealed goods which are not suitable for return for health protection or hygiene reasons and which were unsealed after delivery.

7.12. Gifts. Where a gift is provided together with the goods, the gift agreement is concluded subject to the resolutive condition that, upon withdrawal from the Contract, the gift agreement ceases to be effective and the Buyer must return the gift together with the goods.

7.13. Withdrawal by the Seller. The Seller may withdraw from the Contract on the grounds set out in Articles 4.8 and 5.4. In such a case, the Seller refunds the purchase price without undue delay.

8. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE

8.1. The rights and obligations of the parties in respect of defective performance are governed by the applicable legislation, in particular Sections 1914 to 1925, 2099 to 2117 and 2158 to 2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

8.2. The Seller is liable to the Buyer that the goods are free from defects on receipt. In particular, the Seller is liable that the goods:

• 8.2.1. correspond to the agreed description, type and quantity, as well as to the agreed quality, functionality and other agreed characteristics,
• 8.2.2. are fit for the purpose for which the Buyer requires them and to which the Seller has agreed,
• 8.2.3. are supplied with the agreed accessories and instructions for use,
• 8.2.4. are fit for the purposes for which goods of that type are normally used,
• 8.2.5. correspond in quantity, quality and other characteristics to those normal for goods of the same type which the Buyer may reasonably expect, including in the light of public statements made by the Seller or the manufacturer,
• 8.2.6. correspond in quality or workmanship to any sample or model made available by the Seller before conclusion of the Contract.

8.3. Period for notifying defects. The Buyer may notify a defect which becomes apparent in the goods within two (2) years of receipt (Section 2165 of the Civil Code).

8.4. Presumption of non-conformity. Where a defect becomes apparent within one (1) year of receipt, the goods are presumed to have been defective on receipt, unless the nature of the goods or of the defect precludes this (Section 2161(5) of the Civil Code). That period does not run for as long as the Buyer is unable to use the goods, where the defect was validly notified.

8.5. Exceptions. Article 8.3 does not apply:

• 8.5.1. to goods sold at a reduced price in respect of the defect for which the price was reduced,
• 8.5.2. to wear and tear caused by normal use,
• 8.5.3. to second-hand goods in respect of a defect corresponding to the degree of use or wear the goods had on receipt,
• 8.5.4. where this follows from the nature of the goods.

The Buyer has no rights arising from defective performance where the Buyer caused the defect.

8.6. Primary remedies. Where the goods are defective, the Buyer may require the defect to be remedied and may choose between:

• 8.6.1. delivery of new goods free of defects, or
• 8.6.2. repair of the goods,

unless the chosen method is impossible or, compared with the other, disproportionately costly. This is assessed having regard in particular to the significance of the defect, the value the goods would have without the defect, and whether the defect can be remedied by the other method without significant inconvenience to the Buyer.

8.7. The Seller may refuse to remedy the defect where doing so is impossible or disproportionately costly, having regard in particular to the significance of the defect and the value the goods would have without it.

8.8. The Seller remedies the defect within a reasonable time after it is notified and in such a way as not to cause significant inconvenience to the Buyer, having regard to the nature of the goods and the purpose for which the Buyer acquired them. The Seller takes back the goods for the purpose of remedying the defect at its own expense.

8.9. Secondary remedies — price reduction and withdrawal. The Buyer may claim a proportionate reduction of the price or withdraw from the Contract where:

• 8.9.1. the Seller has refused to remedy the defect or has failed to remedy it in accordance with Article 8.8,
• 8.9.2. the defect appears repeatedly,
• 8.9.3. the defect constitutes a material breach of the Contract, or
• 8.9.4. it is apparent from the Seller’s statement or from the circumstances that the defect will not be remedied within a reasonable time or without significant inconvenience to the Buyer.

8.10. The Buyer may not withdraw from the Contract where the defect is insignificant; the defect is presumed not to be insignificant. The burden of proving that a defect is insignificant lies with the Seller.

8.11. Where the Buyer withdraws from the Contract, the Seller refunds the purchase price without undue delay after receiving the goods back or after the Buyer demonstrates that the goods have been sent.

8.12. How to make a complaint. The Buyer may exercise rights arising from defective performance:

• by e-mail at info@foxo.cz,
• by post at Foxo, s.r.o., Bubenská 51, 170 00 Prague 7 – Holešovice, Czech Republic,
• in person at the same address by prior arrangement.

8.13. Acknowledgement and time limit. The Seller issues the Buyer with written confirmation of when the right was exercised, the content of the complaint and the remedy requested, and subsequently confirmation of the date and manner in which the complaint was handled, including confirmation of any repair and its duration, or written reasons for rejecting the complaint.

Where the Buyer is a Consumer, the Seller shall handle the complaint, including remedying the defect, and inform the Consumer accordingly, no later than thirty (30) days from the day the complaint was made, unless a longer period is agreed. Failure to meet this deadline constitutes a material breach of the Contract and entitles the Consumer to withdraw from the Contract or claim a proportionate price reduction.

8.14. The Buyer is entitled to reimbursement of costs reasonably incurred in exercising rights arising from defective performance. This right must be exercised with the Seller no later than one month after expiry of the period for notifying the defect.

8.15. Further details of the complaints procedure are set out in the Seller’s Complaints Procedure, available at www.jungle.design/wp-content/uploads/complaints-procedure-en.pdf.

9. NOTICES

9.1. The parties may deliver all written correspondence to each other by electronic mail.

9.2. The Buyer delivers correspondence to the Seller at the e-mail address stated in these Terms. The Seller delivers correspondence to the Buyer at the Buyer’s E-mail Address.

10. COMPLAINTS AND OUT-OF-COURT DISPUTE RESOLUTION

10.1. Complaints handling. The Seller handles consumer complaints via the e-mail address info@foxo.cz and informs the Buyer of the outcome at the Buyer’s E-mail Address. The Seller acknowledges receipt of a complaint without undue delay and informs the Consumer of the outcome no later than 30 days from receipt.

10.2. Out-of-court dispute resolution (ADR). Where a consumer dispute arising from the Contract cannot be settled directly between the parties, the Consumer is entitled to submit a proposal for out-of-court resolution to the competent body, which is:

Czech Trade Inspection Authority (Česká obchodní inspekce) Central Inspectorate – ADR Department Gorazdova 1969/24, 120 00 Prague 2, Czech Republic E-mail: adr@coi.gov.cz | Web: coi.gov.cz/informace-o-adr/

A proposal may be submitted no later than one year from the day on which the Consumer first exercised the relevant right with the Seller. The procedure is free of charge for the Consumer.

10.3. European Consumer Centre Czech Republic, based at the Czech Trade Inspection Authority, Gorazdova 1969/24, 120 00 Prague 2, Czech Republic, evropskyspotrebitel.gov.cz, provides consumers with free assistance in cross-border disputes with traders established in another EU Member State, Norway or Iceland.

10.4. Supervisory authorities. The Seller is authorised to sell goods on the basis of a trade licence. Trade supervision is carried out by the competent trade licensing office. Supervision in the area of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises compliance with Act No. 634/1992 Coll., on Consumer Protection, and with Act No. 387/2024 Coll., on General Product Safety.

11. SPECIAL PROVISIONS FOR BUYERS WHO ARE NOT CONSUMERS

11.1. This Article applies where the Buyer is a legal entity or a person acting in the course of their business activity or independent profession.

11.2. Articles 7 (withdrawal by a Consumer), 8.3, 8.4, 8.10 and the second paragraph of Article 8.13 do not apply to such a Buyer.

11.3. Such a Buyer must inspect the goods as soon as possible after the risk of damage passes and notify defects without undue delay after they could have been discovered with due care.

11.4. Such a Buyer acquires title to the goods only upon payment of the full purchase price.

11.5. Such a Buyer assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.

12. PERSONAL DATA AND COMMERCIAL COMMUNICATIONS

12.1. Information on the processing of the Buyer’s personal data is set out in the separate Privacy Policy, available at www.jungle.design/privacy-policy/, by which the Seller fulfils its information obligation under Article 13 of Regulation (EU) 2016/679 (GDPR).

12.2. Commercial communications are sent only on the basis of the Buyer’s separate, freely given consent, or on the basis of the Seller’s legitimate interest in relation to existing customers in accordance with Section 7(3) of Act No. 480/2004 Coll. Consent may be withdrawn at any time free of charge, via the link in every commercial communication or by e-mail to info@foxo.cz.

12.3. Cookies. Cookies that are not strictly necessary for the operation of the Website are stored only with the Buyer’s prior consent. Consent may be withdrawn at any time via the “Cookie Settings” link in the footer, where detailed information about the categories of cookies used is also available.

13. FINAL PROVISIONS

13.1. Where the relationship established by the Contract contains an international element, the parties agree that it is governed by Czech law. This choice of law does not deprive a Consumer of the protection afforded by provisions of the law of the country of their habitual residence that cannot be derogated from by agreement and which would otherwise apply in the absence of a choice of law under Article 6(1) of Regulation (EC) No 593/2008 (Rome I).

13.2. If any provision of these Terms is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the remaining provisions.

13.3. The Contract, including these Terms, is archived by the Seller in electronic form. A Buyer who is a Consumer has the right to receive a copy of the concluded Contract and of the applicable version of these Terms; the Seller will send these to the Buyer’s E-mail Address on request without undue delay.

13.4. The model withdrawal form forms an annex to these Terms.

13.5. The Seller’s contact details are set out at the beginning of these Terms.

These Terms take effect on 27 August 2026. Prague, 27 August 2026